Straight answers, including the ones that are not finished yet. If yours is missing, ask us directly and we will answer in writing.
Will this replace our accessioning staff?
No. Nexession removes the routine keying so trained staff can spend time on laboratory work, and it lets the lab handle more volume without adding people. Most labs reassign staff rather than reduce them, and you decide how the savings are used.
Do our referring providers have to change anything?
No. There is no new portal and no change for the referring practice. Existing electronic ordering and the connection from the LIS to billing stay the same.
Can we trust automation on a medical order?
An order is never submitted on its own. A person confirms patient identity and every machine-read order detail, and the check is enforced on the server. Diagnosis, test, and provider codes are copied from the form rather than inferred. Every value can be traced back to the source image.
Does Nexession use AI, and where?
Character recognition reads handwriting and free text, and its output is always scored and reviewable. Checkboxes are read with classical computer vision rather than any model, and a language model is never allowed to read a checkbox or invent order content. Where a cloud recognition service is used for hard handwriting, it sits behind a Business Associate Agreement and is an explicit opt-in.
How is this different from the scanning our LIS already has?
General optical character recognition is not accurate enough to submit without a person, so a reviewer is needed either way. Nexession is built around that fact, with classical checkbox reading, transcription-only order content, grading by confidence, a record of where each value came from, and quality evidence that a basic scanner does not produce.
What does the LIS connection involve?
A standard HL7 order over your chosen transport, with acknowledgement tracking, built to your specification and tested against a test endpoint first. It works with common interface engines.
How long does a pilot take?
The timeline depends on how quickly the five inputs are ready: baseline numbers, the interface specification, the test list, a delivery endpoint, and a signed Business Associate Agreement. The pilot itself is deliberately narrow, so it can be set up and evaluated quickly.
How is Nexession priced?
A one-time pilot fee sized to prove the metrics, then a recurring platform fee plus per-form usage that declines with volume. Pricing is anchored below the loaded cost of the keying hours and error rework it removes, so the purchase is funded by money the lab already spends. Exact numbers come from your own baseline.
What happens to our data?
Protected health information is processed only inside a covered environment under a Business Associate Agreement, encrypted in transit and at rest, with an append-only audit of every access. It is never used to train shared models, and retention follows the longest applicable CLIA and HIPAA obligation rather than a default deletion schedule.
Where does the product stand today?
The engine is engineering-validated on a synthetic corpus, with the full pipeline running end to end. Live deployments proceed per lab behind a Business Associate Agreement and regulatory-counsel sign-off, and every accuracy figure we publish says which corpus it came from.
Ask the rest in person.
Thirty minutes, your questions first. Bring your operations lead and your compliance officer; the demo is better with both in the room.
